1. Overview
This Privacy Policy explains how Datalab collects, uses, stores and protects information when you use Datalab.
Datalab is an investment research and market information platform. We collect information needed to operate accounts, deliver product features, improve reliability and protect the platform.
2. Information We Collect
Account information may include your name, email address, password authentication data, language preference, watchlist settings and account status.
Usage information may include pages viewed, searches, selected tickers, feature interactions, device type, browser, approximate region, IP address, log data, error diagnostics and security events.
User content may include discussion posts, replies, comments, saved preferences or other information you choose to submit.
3. Cookies and Local Storage
We may use cookies, local storage and similar technologies to keep you signed in, remember preferences, support language settings, improve performance and understand product usage.
To analyse usage and improve the service, we may record your activity on the platform (for example pages viewed, tickers searched, news opened and filters used). This behavioural analytics is controlled by your cookie-consent choice: you may accept or decline, and if you decline we do not record this analytics data. When you are signed in, these records may be linked to your account. Raw activity records are retained for up to 90 days, after which they are deleted or kept in aggregated form. You can change your choice at any time via the “Cookie settings” link in the footer of the legal pages.
You can control cookies through your browser settings, but some features may not work correctly if cookies or local storage are disabled.
4. How We Use Information
We use information to provide the platform, authenticate users, maintain watchlists, display personalised settings, send verification or service emails, detect abuse, debug errors, improve features and comply with legal obligations.
We may use aggregated or de-identified information to understand product performance, market feature usage and system reliability.
5. AI and Research Features
Some platform features may use automated systems or AI-assisted processing to summarise market information, classify news, generate research context or organise financial data.
AI-assisted outputs are for reference only. We do not use them to provide personalised financial advice, and you should not include sensitive personal information in prompts, discussions or free-text fields unless necessary.
6. Sharing of Information
We may share information with service providers who help us operate hosting, email delivery, analytics, security monitoring, data processing and customer support, subject to appropriate operational safeguards.
We may disclose information where required by law, regulation, legal process, security needs, fraud prevention, enforcement of our terms or protection of rights, users and the platform.
We do not sell your personal information.
7. Third-Party Sources and Links
The platform may display third-party market data, news, calendars, company information or links to external websites. Those third parties may have their own privacy practices and terms.
We are not responsible for the privacy practices of external websites or third-party services that we do not control.
8. Security
We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse and alteration.
No internet service is completely secure. You should use a strong password, keep your login credentials confidential and notify us if you suspect unauthorised access.
9. Retention
We retain information for as long as reasonably necessary to provide the platform, maintain business records, resolve disputes, enforce terms, meet legal obligations and protect security.
When information is no longer needed, we may delete, anonymise or aggregate it according to operational and legal requirements.
10. Your Choices
Depending on your location and applicable law, you may have rights to access, correct, delete or restrict certain personal information.
You may contact us at support@datalab.example to request assistance with account or privacy matters. We may need to verify your identity before processing requests.
11. Children
Datalab is not intended for children. We do not knowingly collect personal information from children who are not old enough to use the platform under applicable law.
12. International Use
Your information may be processed or stored in locations outside your country or region. Data protection rules may differ between locations, but we take reasonable steps to protect information as described in this policy.
13. Changes and Contact
We may update this Privacy Policy from time to time. The updated date on this page shows when the policy was last revised.
Questions about this Privacy Policy can be sent to support@datalab.example.